Refund policy

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

Returns are accepted for damaged goods only.  

To start a return, you can contact us at latherfulsoaps@gmail.com. Please note that returns will need to be 

If your return is accepted, we’ll send you instructions on how and where to send your package.  Items will be replaced or store credit will be issued.

You can always contact us for any return question at latherfulsoaps@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

Unfortunately, we cannot accept returns on gift cards.